Frequently Asked Questions

Our rate is $130/hour for 2 movers and a truck. Our hourly rate for 2 movers with a truck is $100/hr. Packing is $100/hr + the cost of materials.

Yes, we have a 2.5-hour minimum on all moving and packing jobs. The 2.5 hour minimum includes the 1 hour of travel time.

Nope! The only potential additional cost is extra travel time if your move is more than 75 km from London, Ontario. Otherwise, the cost is based on the hourly rate and the amount of time used to complete your move plus the 1 hour of travel time.

Yes, we require a $50 deposit to secure your booking. It’s fully refundable if you cancel with at least 48 hours of notice.

We accept e-transfer, debit, credit, and cash. Payment is due upon completion of your move.

Tipping is not required, but always appreciated! If our movers went above and beyond, a tip is a great way to show your thanks.

Yes, we are fully insured. Your belongings are in safe hands with us. We will send you a copy of our insurance policy before your move.

Absolutely! We offer packing services to save you time and stress.

Yes, we provide long-distance moving anywhere in Ontario.

We recommend booking at least 1–2 weeks in advance to guarantee your preferred date and time.

Yes! We can disassemble and reassemble beds, tables, and other furniture as needed during your move.

We estimate move time based on the size of your home, number of boxes and furniture pieces, and the distance between locations.

Yes, we can move your belongings to and from storage units with ease.

We’re based in London, Ontario, and proudly serve nearby communities like St. Thomas, Woodstock, Ingersoll, Komoka, Kilworth, and Tilsonburg.

We have been servicing London ON since November 2023.

If you have any other questions you would like answered, please email michael@onthemarkmoving.ca